Book an Appointment online now!

You can now book an appointment at The Pink Pug online! We have starting prices here on our website but if you want a more detailed quote, we will need more info on your pet. Prices depend on breed, size, coat condition ect - Hence why the booking online tool will say you owe $0 for the groom. Also, it's a rough time frame estimate on how long it will take for your pet to be done at the salon. You can call or text (765)993-6834 if you'd like more info before booking.

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Scheduling Policy

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Cancellations 

Please provide a minimum of 24 hour cancellation/rescheduling notice.  Failure to do so will result in a $25 fee that will be due at time of next booking. We provide a 48 hour courtesy text message reminder in advance, a 24 hour email, and a 2 hour reminder text before your scheduled appointment for your convenience. We do understand that life happens and all fees will be at groomers discretion to the circumstances. 

No Show

After you have no shown twice, Clients will be asked to pre-pay their future appointments in full. We provide a 48 hour courtesy text message reminder in advance, a 24 hour email, and a 2 hour reminder text before your scheduled appointment for your convenience.

Late arrival 

Late arrival is considered more than 15 minutes after your scheduled appointment time.  We make it a priority to best serve all our clients. Late arrivals are up to the groomer's discretion on whether or not you will still be serviced that day. 

Pick up 

The Pink Pug gives owners 1 hour to pick up pets from the salon. If you need more time, please talk to your groomer before your appointment so you can make arrangements for a timely pick up. If you do not have that conversation with your groomer, we will assume 1 hour is a satisfactory time frame for pick up. Pets that are at the salon beyond the groomers stated end time for that day will be charged a daycare fee of $10 (+$5 for each additional pet) for every half hour they wait.

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Appointment Confirmation

We provide a 48 hour courtesy text message reminder in advance, a 24 hour email, and a 2 hour reminder text before your scheduled appointment for your convenience. In these messages it will ask you to confirm your up coming appointment. You must confirm the appointment so we know you're keeping your appointment. Not confirming via automated text is not canceling your appointment. If you do not confirm your appointment, we will reach out to you via text or phone call to personally confirm. If you do not answer and give confirmation, your appointment will be canceled.

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