Book an Appointment online now!

You can now book an appointment at The Pink Pug online! We have starting prices here on our website but if you want a more detailed quote, we will need more info on your pet. Prices depend on breed, size, coat condition ect - Hence why the booking online tool will say you owe $0 for the groom. Also, it's a rough time frame estimate on how long it will take for your pet to be done at the salon. You can call or text (765)993-6834 if you'd like more info before booking.

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! Scheduling Policy - Read before booking !

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Cancellations 

Please provide a minimum of 24 hour cancellation/rescheduling notice.  Failure to do so will result in a $25 fee that will be due at time of next booking. We provide a 48 hour courtesy text message reminder in advance, a 24 hour email, and a 2 hour reminder text before your scheduled appointment for your convenience. We do understand that life happens and all fees will be at groomers discretion to the circumstances. 

No Show

After you have no shown, Clients will be asked to pre-pay all future appointments in full. We provide a 48 hour courtesy text message reminder in advance, a 24 hour email, and a 2 hour reminder text before your scheduled appointment for your convenience. When clients do not show, we can't fill that appointment time and we do not get paid. Thank you for your understanding.

Late arrival 

Late arrival is considered 15 minutes after your scheduled appointment time. If you have not called and left a voicemail or texted to let us know what is going on, we will cancel your appointment and you will need to reschedule for another time. If you are habitually late and miss your appointments, we will ask you to start pre-paying your appointments ahead of time seeing as when clients do not show, we can't fill that appointment time and we do not get paid. Thank you for your understanding.

Pick up 

The Pink Pug gives owners 1 hour to pick up pets from the salon. If you need more time, please talk to your groomer before your appointment so you can make arrangements for a timely pick up. If you do not have that conversation with your groomer, we will assume 1 hour is a satisfactory time frame for pick up. Pets that are at the salon beyond the groomers stated end time for that day will be charged a daycare fee of $10 (+$5 for each additional pet) for every half hour they wait. We have limited cage space and also are by appointment only, so The pink pug isn't open say, from 10am-5pm. We are only open until the last pet is done being groomed for the day. Your pet may be the last pet for the day and we are waiting for them to be picked up. 

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Appointment Confirmation

We provide a 48 hour courtesy text message reminder in advance, a 24 hour email, and a 2 hour reminder text before your scheduled appointment for your convenience. In these messages it will ask you to confirm your up coming appointment. You must confirm the appointment so we know you're keeping your appointment. Not confirming via automated text is not canceling your appointment. If you do not confirm your appointment, we will reach out to you via text or phone call to personally confirm. If you do not answer and give confirmation, your appointment will be canceled.

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